1. Introduction
Welcome to PAT Testing Pro ("we," "our," "us," or the "Company"). This Privacy Policy explains how PAT Testing Pro mobile application (the "App," "Service," or "Application") collects, uses, discloses, and safeguards your information when you use our mobile application.
We are committed to protecting your personal information and your right to privacy. If you have any questions or concerns about this policy or our practices with regards to your personal information, please contact us at info@ohohsafety.com.
By downloading, installing, or using the App, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not access or use the App.
2. Information We Collect
2.1 Personal Information You Provide
When you register for an account or use our Services, we may collect the following personal information:
Account Information:
- Email address
- Display name / Full name
- Password (stored in encrypted form)
- Company name (optional)
- Engineer/Tester name
- Profile photograph (if provided via Google Sign-In)
Business Information:
- Site/location names and addresses
- Client/customer names
- Asset descriptions and identifiers
- Equipment serial numbers and barcodes
Test Records:
- PAT (Portable Appliance Testing) test results
- Visual inspection notes
- Earth continuity readings
- Insulation resistance readings
- Test dates and next test due dates
- Pass/fail determinations
- Tester signatures (digital)
- Certificate data
2.2 Information Collected Automatically
When you use the App, we automatically collect certain information:
Device Information:
- Device type and model
- Operating system and version
- Unique device identifiers
- Mobile network information
- IP address
- App version
Usage Information:
- Features accessed and used
- Time and date of access
- Session duration
- In-app actions and interactions
- Error logs and crash reports
Location Information:
- We do NOT collect precise GPS location data
- Site addresses are user-provided text entries only
2.3 Information from Third-Party Services
Google Sign-In:
If you choose to sign in using Google, we receive:
- Your Google account email address
- Your Google account display name
- Your Google account profile picture (if available)
- Google account unique identifier
We do not receive or store your Google password.
Google Play Billing:
If you purchase a premium subscription, Google Play processes your payment. We receive:
- Confirmation of purchase
- Subscription status (active/expired)
- Purchase tokens for verification
We do NOT receive or store your payment card details, billing address, or financial account information. All payment processing is handled by Google Play.
2.4 Information We Do NOT Collect
We want to be clear about what we do NOT collect:
- Precise GPS/geolocation data
- Contacts or address book
- Call logs or SMS messages
- Photos from your camera (unless you explicitly capture a photo for a test record)
- Microphone audio or recordings
- Browsing history
- Data from other apps
- Biometric data
- Health information
- Financial account details
- Government identification numbers
3. How We Use Your Information
We use the information we collect for the following purposes:
3.1 Providing and Maintaining the Service
- Creating and managing your user account
- Storing and organizing your PAT test records
- Generating test certificates and reports
- Syncing data across your devices (if cloud backup enabled)
- Managing your asset register and site information
- Sending retest reminder notifications
3.2 Improving the Service
- Analyzing usage patterns to improve app features
- Identifying and fixing bugs and errors
- Developing new features based on user needs
- Optimizing app performance
3.3 Communication
- Responding to your inquiries and support requests
- Sending important service announcements
- Notifying you of changes to our terms or policies
- Sending retest due date reminders (if enabled)
3.4 Legal and Safety
- Complying with legal obligations
- Enforcing our Terms of Service
- Protecting against fraudulent or illegal activity
- Protecting the rights and safety of users
3.5 Business Operations
- Processing subscription payments (via Google Play)
- Managing enterprise/business accounts
- Generating anonymized analytics and statistics
4. Data Storage and Security
4.1 Where Your Data Is Stored
Local Storage:
Your PAT test data is primarily stored locally on your device using secure local database storage. This means your data remains on your device and is accessible even without an internet connection.
Cloud Storage (Optional):
If you enable cloud backup or use sync features, your data is stored on Google Firebase servers. Firebase data centers are located in:
- United States
- European Union (for EU users where applicable)
Data may be transferred to and processed in countries outside your country of residence. By using the App, you consent to this transfer.
4.2 Security Measures
We implement appropriate technical and organizational security measures to protect your personal information, including:
- Encryption in Transit: All data transmitted between your device and our servers uses TLS 1.2+ encryption
- Encryption at Rest: Data stored in Firebase is encrypted at rest using AES-256 encryption
- Authentication: Secure authentication via Firebase Authentication
- Access Controls: Strict access controls limit who can access backend systems
- Regular Updates: Security patches and updates are applied regularly
- Secure Development: We follow secure coding practices and conduct regular security reviews
4.3 Data Retention
Active Accounts:
We retain your personal information for as long as your account is active or as needed to provide you services.
Test Records:
Your PAT test records are retained indefinitely while your account is active, as these are important compliance documents.
Deleted Accounts:
Upon account deletion request:
- Personal account information is deleted within 30 days
- Test records in cloud storage are deleted within 30 days
- Local data on your device is deleted immediately when you uninstall the app
- Backup data may persist in encrypted backups for up to 90 days before being purged
- Anonymized analytics data may be retained indefinitely
Legal Requirements:
We may retain certain information longer if required by law or for legitimate business purposes such as resolving disputes or enforcing agreements.
5. Data Sharing and Disclosure
5.1 We Do NOT Sell Your Data
We do not sell, rent, or trade your personal information to third parties for their marketing purposes.
5.2 Service Providers
We share information with trusted third-party service providers who assist us in operating the App:
Google Firebase (Google LLC)
- Purpose: Authentication, cloud database, crash reporting, analytics
- Data shared: Account information, app usage data, crash logs
- Privacy Policy: https://policies.google.com/privacy
Google Play (Google LLC)
- Purpose: App distribution, subscription billing, reviews
- Data shared: Purchase information, app installation data
- Privacy Policy: https://policies.google.com/privacy
These service providers are contractually obligated to protect your information and may only use it to provide services to us.
5.3 Enterprise/Business Accounts
If you use PAT Testing Pro through an enterprise license provided by your employer:
- Your employer's administrator may have access to test records you create
- Your employer may view usage statistics and compliance reports
- Your work email and name may be visible to company administrators
- Test data may be shared with the company account for compliance purposes
5.4 Legal Requirements
We may disclose your information if required to do so by law or in response to:
- Court orders or legal process
- Government or regulatory requests
- To protect our rights, privacy, safety, or property
- To protect against legal liability
- To investigate potential violations of our Terms of Service
5.5 Business Transfers
If we are involved in a merger, acquisition, asset sale, or bankruptcy, your information may be transferred as part of that transaction. We will notify you of any change in ownership or uses of your personal information.
5.6 With Your Consent
We may share your information for other purposes with your explicit consent.
6. Your Rights and Choices
6.1 Access and Portability
You have the right to:
- Access the personal information we hold about you
- Request a copy of your data in a portable format (CSV/PDF export available in-app)
- Know what data we collect and how it's used
6.2 Correction
You have the right to:
- Update or correct inaccurate personal information
- Update your profile information within the app settings
6.3 Deletion
You have the right to:
- Delete individual test records, sites, or assets within the app
- Request complete deletion of your account and associated data
- To delete your account, go to Settings > Account > Delete Account, or contact us at info@ohohsafety.com
6.4 Opt-Out Options
You can opt out of:
- Push Notifications: Disable in your device settings or app settings
- Retest Reminders: Disable in app settings
- Cloud Backup: Disable in app settings to keep data local only
- Analytics: Contact us to opt out of analytics collection
- Marketing Emails: Unsubscribe link in any marketing email (we rarely send these)
6.5 Account Settings
Within the app, you can:
- View and edit your profile information
- Export your test data
- Manage notification preferences
- View and manage connected accounts
- Delete your account
7. Children's Privacy
7.1 Age Restriction
PAT Testing Pro is not intended for use by individuals under the age of 16. We do not knowingly collect personal information from children under 16 years of age.
7.2 Parental Notice
If you are a parent or guardian and believe that your child has provided us with personal information without your consent, please contact us at info@ohohsafety.com. If we become aware that we have collected personal information from a child under 16, we will take steps to delete that information promptly.
8. International Data Transfers
8.1 Data Transfer Mechanisms
If you are located outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States and other countries where our service providers operate.
For users in the European Economic Area (EEA), United Kingdom, or Switzerland, we rely on:
- Standard Contractual Clauses approved by the European Commission
- Adequacy decisions where applicable
- Your explicit consent where required
8.2 EU/UK GDPR Compliance
If you are a resident of the European Economic Area or United Kingdom, you have additional rights under the General Data Protection Regulation (GDPR) and UK GDPR:
Legal Basis for Processing:
- Contractual Necessity: Processing your data to provide the App services you requested
- Legitimate Interests: Improving our services, security, and fraud prevention
- Consent: Where you have given explicit consent (e.g., marketing communications)
- Legal Obligations: Compliance with applicable laws
Additional Rights:
- Right to lodge a complaint with a supervisory authority
- Right to withdraw consent at any time
- Right to object to processing based on legitimate interests
- Right to restrict processing in certain circumstances
Data Protection Officer:
For GDPR-related inquiries, contact our Data Protection Officer at info@ohohsafety.com
8.3 California Privacy Rights (CCPA/CPRA)
If you are a California resident, you have specific rights under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA):
- Right to Know: You can request disclosure of the categories and specific pieces of personal information we have collected
- Right to Delete: You can request deletion of your personal information
- Right to Opt-Out: You can opt out of the sale of personal information (note: we do not sell personal information)
- Right to Non-Discrimination: We will not discriminate against you for exercising your privacy rights
- Right to Correct: You can request correction of inaccurate personal information
To exercise these rights, contact us at info@ohohsafety.com or use the in-app account settings.
9. Third-Party Links and Services
9.1 External Links
The App may contain links to third-party websites or services that are not operated by us. We are not responsible for the privacy practices of these third parties. We encourage you to review the privacy policies of any third-party sites you visit.
9.2 Third-Party Integrations
If we integrate with third-party services in the future (e.g., accounting software, cloud storage providers), we will update this Privacy Policy to reflect any additional data sharing.
10. Push Notifications
10.1 Types of Notifications
With your permission, we may send push notifications for:
- Retest due date reminders
- Important service announcements
- Account security alerts
- Subscription status updates
10.2 Managing Notifications
You can disable push notifications at any time through:
- Your device's system settings
- The App's notification settings
- Specific notification categories within the app
11. Data Backup and Recovery
11.1 Local Backups
Test data stored locally on your device may be included in device backups (e.g., Google backup). These backups are governed by your device manufacturer's and/or operating system provider's privacy policies.
11.2 Cloud Backups
If you enable cloud backup within the app:
- Your data is encrypted before transmission
- Data is stored in Google Firebase with encryption at rest
- You can disable cloud backup at any time in settings
- You can request deletion of cloud backup data
12. Changes to This Privacy Policy
12.1 Policy Updates
We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, legal requirements, or other factors.
12.2 Notification of Changes
We will notify you of any material changes by:
- Posting the new Privacy Policy on our website
- Updating the "Last Updated" date at the top of this policy
- Sending an in-app notification or email for significant changes
12.3 Continued Use
Your continued use of the App after any changes to this Privacy Policy constitutes your acceptance of the updated policy.
13. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
Email: info@ohohsafety.com
Data Protection Officer: info@ohohsafety.com
Mailing Address:
PAT Testing Pro
United Kingdom
For Account Deletion Requests:
Email: info@ohohsafety.com
Subject Line: "Account Deletion Request"
For Data Access Requests:
Email: info@ohohsafety.com
Subject Line: "Data Access Request"
Response Time:
We aim to respond to all privacy-related inquiries within 30 days.
14. Cookie Policy (Web Services)
14.1 Website Cookies
If you visit our website (as opposed to using the mobile app), we may use cookies and similar tracking technologies:
- Essential Cookies: Required for website functionality
- Analytics Cookies: Help us understand how visitors use our site
- Preference Cookies: Remember your settings and preferences
14.2 Managing Cookies
You can control cookies through your browser settings. Note that disabling certain cookies may affect website functionality.
15. Glossary
- Personal Information: Any information that identifies, relates to, describes, or could reasonably be linked to you or your household.
- Processing: Any operation performed on personal data, including collection, storage, use, disclosure, or deletion.
- Service Provider: A third party that processes personal information on our behalf.
- PAT Testing: Portable Appliance Testing - the examination of electrical appliances to check they are safe to use.
16. Consent
By using PAT Testing Pro, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.
For users in jurisdictions requiring explicit consent, by creating an account or using the App, you expressly consent to:
- The collection and processing of your personal information as described in this policy
- The transfer of your data to countries outside your country of residence
- Receiving service-related communications from us
This Privacy Policy is effective as of January 23, 2026. PAT Testing Pro is committed to protecting your privacy and ensuring transparency in how we handle your data.