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General
Competence and Recordkeeping for Maintenance & Reactive Works
This workshop explains how to prove competence and keep the right records when carrying out maintenance or reactive repairs. It shows how small jobs still fall under Building Safety, CDM, and landlord responsibilities, and how proper records protect both the worker and the organisation.
What you will learn
- What 'competence' means under BS 8670 and CDM
- What evidence to keep to show competence
- How to record jobs, photos, and sign-offs properly
- How to prove work was done safely and correctly
- How poor or missing records cause legal and financial risk
Course content
Module 1
Competence Basics
Skills, knowledge, experience, and training (SKET)
Module 2
Reactive Work Risks
How small jobs can breach safety law
Module 3
Recordkeeping Standards
Job sheets, photos, evidence trails
Module 4
Digital Evidence
Using apps and cloud systems correctly
Module 5
Supervisor Checks
What must be reviewed before and after works
Module 6
Real Case Examples
How poor documentation led to enforcement
Who this is for
- Audience
- Maintenance operatives, supervisors, subcontractors, and managers in housing or facilities teams.
- Requirements
- Basic digital skills. Bring examples of your current recordkeeping forms or systems.